: Ph.D., University of Southern California; M.A., University of Connecticut; B.A., California State University-Fresno.
: Program Coordinator, University Professional Development, Vice President for Administration, Ohio University; Director of Forensics, Ohio University; Andreini Professor, Santa Rosa Junior College, California; instructor, USC; instructor, Fresno State; presenter, program developer, scholarly paper respondent, and officer for state, regional, and national communication and management associations;Former Editorial Board member for Journal of Applied Communication Research, reviewer for Management Communication Quarterly, Communication Studies, and Allyn & Bacon publishers; referee for Academy of Human Resource Development, Organization Communication divisions of NCA, ICA, and CSCA. Consultant to education, industry, and the public sector.
: Co-author of chapter in Davenport-Sypher's Case Studies in Organizational Communication; articles in Human Resource Development Quarterly, Journal of Health Communication; Management Communication Quarterly; Speaker and Gavel; numerous scholarly and professional papers.
: Phi Kappa Phi; Shropshire Scholar.
Positions Held: A variety of roles in state, regional, and national professional associations.
: Communication processes in organizations, impact of training on performance, and survey development.
: Organizational communication, training and development, and field research methods.